Data Breach Affecting M&S and Co-op CustomersWhat's Happened?Two linked cyberattacks have targeted major UK retailers Marks & Spencer (M&S) and Co-op, with both companies confirming that customer data has been compromised by hackers. Be Alert for Fraud AttemptsWARNING: Fraudsters are likely to exploit this breach by impersonating M&S and Co-op in fake communications. Be suspicious of any unexpected: Phone calls claiming to be from M&S or Co-opEmails requesting personal informationText messages asking you to click links or verify detailsRequests for passwords, PINs, or banking informationRemember: Legitimate companies will NEVER ask for sensitive information via unsolicited contact. Protect Yourself Now - Take These Steps:Alert Your Financial Providers - Contact your bank, mortgage provider, and credit card companies
- Inform them of the potential data breach
Secure Your Online Accounts - Change passwords on all accounts containing sensitive information
- Use strong, unique passwords for each account
- Visit Get Safe Online for advice on your passwords and password management.
Monitor Your Finances - Check bank statements and credit card bills carefully
- Review your credit report for unauthorised activity
- Report any suspicious transactions immediately to your bank on 159
Consider Protective Registration - Apply for CIFAS protective registration which will inform you if anyone is applying for a loan using your details. There is a small fee for this service.
- This adds extra security checks when someone tries to open financial products in your name
Stay Vigilant - Be extra cautious of phishing attempts over the coming weeks
- When in doubt, contact companies directly using official numbers from their websites
If You Think You've Been Targeted:Don't panic - act quickly but calmlyReport it to your bank 159 and the police at Action Fraud: 0300 123 2040 or onlineKeep records of any suspicious communicationsRemember:Criminals often exploit data breaches even without access to your actual data - they use news of the breach as a hook to trick you. Stay alert, stay safe, and share this information with vulnerable friends and family members. |
